Privacy Policy

Solutions-2-Finances is committed to preserving the privacy of all visitors to www.solutions-2-finances.co.uk (Website). Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you:

When you visit, register or access services on the Website you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our Website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Solutions-2-Finances is required to comply with the provisions of the Data Protection Act 1998 ("DPA") in relation to the personal data which we collect from you and otherwise obtain about you. The DPA puts in place certain obligations on how we may use the information which you provide to us in order to protect your personal details. This policy therefore has been put together to take the DPA into account and it gives you important information about how we will use and treat your personal information.

Use of your personal information:

Your information will enable us to provide you with access to all parts of our Website and to supply the services and advice you require. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

Disclosure of your personal information:

The information you provide to us will be held on our computers and may be accessed by or given to our staff for the purposes set out in this policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

The personal data which we collect from you is used by Solution-2-Finances to deal with your enquiry and to properly administer the services which we provide to you, including to enable us to locate financial product and service providers for you.

We will hold your personal details on our records and will also pass that information onto those third party providers of financial products and services which we feel are most appropriate depending on the requirements which you have and the products and services which you are looking for.

As part of the service which we offer in locating providers of financial products and services, we will need to pass your personal details onto those third party product and service providers. Those companies will hold your details on their own records and will use your information to deal with your enquiry, process your application and manage your relationship with that company. Those providers may also use your information to contact you about other products and services which they or other members of their group of companies may offer.

Cookies:

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up the browser on your computer to reject cookies although, in that case, you may not be able to use certain features on our Website. If you do not wish to receive cookies in the future, please let us know.

Security and data retention:

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

We will take all reasonable steps to protect your personal information but cannot guarantee the security of any data you provide online. By using our Website and not advising us to the contrary, you agree to our using data in the way set out above and to accept the inherent security risks of providing information online without holding us responsible for any breach of security unless due to our negligence or wilful default.

Accessing and Updating your Information:

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge an administration fee (currently £10) to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy:

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Data Security Manager, Solutions-2-Finance, Saxon Court , Marsland Road , Sale , Manchester , M33 3YP